| 20120111 International Herald Tribune |
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America abroad
Roger Cohen, Globalist, London
Perhaps the most successful U.S. chief executive of the past decade is stepping down this month. Samuel Palmisano of I.B.M. has presided over a remarkable transformation of the technology giant, extracting it from the personal computer business and shifting it toward services and software to power a "Smarter Planet".
In a fascinating interview with my colleague Steve Lohr, Palmisano said the first of the four questions in his guiding business framework was, "Why would someone spend their money with you--so what is unique about you?" At root, business is still about getting money out of your pocket into mine. By being unsentimental in making I.B.M. unique, Palmisano ensured...
David CK Chang, SSN057-86-4042,
January 11, 2012, Wednesday,
National Central Library, Taipei City;
(Typing at internet cafe, New Taipei City.)
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